Technology and Innovation News Updates

Indian cyber security professionals receiving packages of INR 2- 4 crore

Thursday, November 2 2017

Indian cyber security professionals receiving packages of INR 2- 4 crore

Indian cyber security professionals receiving packages of INR 2- 4 crore www.techgig.com | techgig.com Nov 2, 2017, 03.16 PM IST IT Security Image Credit Continue reading A severe scarcity of cyber security professionals in India particularly at the leadership level, has hiked salaries offered for such job roles by 25-35 percent as compared to last year. Hacking and cyberattacks are pushing firms to recruit talent at premium packages with salaries touching an upwards of INR 2 crore and in some cases close to INR 4 crore. Also the previous year's demonetization move and the government's ambitious initiatives like Digital India is surging the demand for cybersecurity professionals. Given the importance of the job, top cybersecurity professionals are also reporting directly to their company board rather than CEOs. "Till 18 months ago, cybersecurity was looked at as managing IT services risk, but now this has reached the company boards as the entire business is dependent on this,. Tax and advisory firm KPMG itself has doubled its team to 320 in two years and its leadership team has almost trebled in the same time,''said Atul Gupta, partner and cybersecurity lead for KPMG. "Compensation for top talent in the cybersecurity space is anywhere between Rs 1.5 crore and Rs 4.5 crore," adds Gupta. The search for leadership roles has also soared by 25 to 100 percent as compared to last year as per research firms. "There is a demand for cybersecurity professionals at the leadership level and also at lower levels. It has shot up in the last one year," says Korn Ferry India's managing director Navnit Singh. "Companies are now vulnerable to cyberattacks and especially with the government's initiatives like Digital India and demonetisation, almost all companies across all sectors are going digital to some extent. Demand for cybersecurity professionals is driven mostly by consulting firms, banks, the government, retail, BFSI companies and IT companies. To ensure a supply pool of cybersecurity specialists, Nasscom has rolled out a curriculum on the subject with 10 specialised courses,'' says Ashok Pamidi, senior director of Nasscom. Transearch India is also hunting for cybersecurity leaders for four firms "In the last 12 months, we did not have any mandate from our clients in the cybersecurity space. This is a new trend for us," says Uday Chawla, managing partner at Transearch. Some of the recent appointments include Mandar Patil who is serving as the director of sales at Smokescreen Technologies, a cyber security startup. Patil previously served as a senior executive in the BFSI domain at IBM. CrowdStrike, another cyber security firm based out of US recently inaugrated its development center in the city of Pune and appointed Ramanand Kambli as the regional director for sales, India and SAARC and Jhilmil Kochar as the Managing Director. Hunt Partners has also completed over half-a-dozen directives for cybersecurity professionals since last nine months. "We have seen a consistent increase in demand for security professionals across the board for roles including chief security officer and chief information security officer and head of cybersecurity. There is a supply constraint and it is a nascent market, leading to sourcing from all avenues, including outside India,'' said Suresh Raina, managing partner at Hunt Partners. Financial services institutions including banks, payment gateways and ecommerce organisations are the biggest employers in cybersecurity, as per Sunil Goel, managing director at GlobalHunt. Rimit

Oppo R11s, R11s Plus Unveiled in China: Read It All Here

Friday, November 3 2017

Oppo R11s, R11s Plus Unveiled in China: Read It All Here

November 3, 2017 Yesha Gangani thetechy thetechy No Comments At an event in China, Oppo finally declared the highly rumored Oppo R11s and R11s Plus. The tech giant unveiled the phones on 2 November 2017. The company also alleges that both the handsets will have a screen-to-body ratio of more than 85 percent. Apart from a few things here and there, both the devices […]

Altaf Halde is the Cyber Security Global Business Head for Network Intelligence

Friday, November 3 2017

Altaf Halde is the Cyber Security Global Business Head for Network Intelligence

Email Print World leading cybersecurity consulting firm Network Intelligence appointed Altaf Halde as the Cyber Security Global Business Head. Haldehas more than 20 years of experience in cybersecurity with responsibilities that have included enterprise account management, channel management, critical infrastructure and government relations. Halde was instrumental in growing the Kaspersky Lab’s product business faster than competition (as pointed out by IDC in their Endpoint security survey, 2013-14). He was also responsible for launching and building the security services arm of Kaspersky Lab with offerings around Threat Intelligence, Cyber Security Trainings, Penetration Testing, SCADA Security Assessments, Incident Response and Digital Forensics. Prior to Kaspersky, Halde headed the business for other cyber security MNCs such as Sophos PLC, Utimaco and Pointsec. Speaking on this development, the CEO of Network Intelligence, K. K. Mookhey, said “As part of our strategy to become a strong global cyber security player, we are ramping up our sales & marketing teams. Altaf is a veteran in the cyber security space, and brings a wealth of experience and expertise to the business development function. Under his leadership, we are sure that the Network Intelligence brand will grow even more rapidly in reputation and size. His experience in growing Kaspersky Lab’s business will be invaluable as we seek to grow not only our services business, but also our products – Firesec and Insight.” Altaf Halde added, “I am delighted to join Network Intelligence. KK, an industry veteran and Network Intelligence have established a strong reputation in their existing markets as a committed and passionate services company. I have been impressed with the quality, skills, dedication of the team and the reputation it has with its customers. My goal is to help build this into a global brand with my expertise to win new account, setup new alliances and enter new markets.” The key is to create value for our clients in cyber security initiatives. Without the right strategic approach, clients will not be making the right investments for the most effective cyber security initiatives. I am here to help them do so”, Halde added.

Mukesh Ambani is Numero Uno in Forbes List of World’s Richest

Friday, November 3 2017

Mukesh Ambani is Numero Uno in Forbes List of World’s Richest

Email Print With a net worth of $38 billion, Reliance Industries Ltd (RIL) chairman Mukesh Ambani has topped Forbes’ annual list of India’s 100 richest tycoons of 2017. “Reliance Industries Ltd chairman Mukesh Ambani has topped Forbes’s annual list of India’s 100 richest tycoons, with a net worth of $38 billion. To put it in context, this is equal to the entire GDP of the former Soviet republic of Azerbaijan, as per World Bank Data 2016 estimates,” statement by Forbes India said. Forbes India will release the 2017 India Rich List by way of a special issue that hits the stands on November 6, 2017. The richest newcomer in the list is Wadia Group of companies Chairman Nusli Wadia (No. 25, $5.6 billion). At $19 billion, the net worth of Wipro’s Azim Premji — who jumped two places up over last year to become the second richest Indian on the list — is almost equal to Afghanistan’s GDP of $19.4 billion, the statement said. The Hinduja family maintained the third position ($18.4 billion) in the list. Last year’s second richest Indian, Dilip Shanghvi of Sun Pharmaceuticals (No. 9, $12.1 billion) is the biggest dollar loser on the list as his net worth fell by $4.8 billion. “The Indian economy is still grappling with the impact of demonetisation and GST. This makes The Forbes India Rich List 2017 edition special since it features those who have faced the challenges head on and continued to deliver phenomenal results. The list has come to stand as a testament to brand India and also puts many emerging successful entrepreneurs on the global map,” said Forbes India CEO Joy Chakraborthy. According to the list, the total wealth of India’s top 100 billionaires, which stands at a whopping $479 billion, is more than the country’s foreign exchange reserves estimated at $402.5 billion in September 2017. The entry point to the list is at its highest ever, at $1.46 billion. Last year, the minimum amount required to make the list was $1.25 billion, 17 percent lower than this year. The aggregate wealth of the top 100 has risen 26 percent over last year.

Get to Know Your iPhone X With This Handy User Manual

Friday, November 3 2017

Get to Know Your iPhone X With This Handy User Manual

Get to Know Your iPhone X With This Handy User Manual Patrick Allan, 01.21 AM IST Okay, so you just threw down a cool $1K for a new iPhone X . It's gorgeous, it's filled with nifty advanced tech, and-you have no idea how to use it. This will help. The iPhone X user manual in the linked tweet above is from Joanna Stern at The Wall Street Journal , and covers all sorts of useful tips Apple doesn't really spell out for their customers. You'll learn how to wake up your screen with a discreet tap, which side you use to open your notifications or Control Center, how to launch Apple Pay with two quick presses of the sleep/wake button, and even how to easily reset your iPhone X. Once you've got some of the quick basics down, you can take a deeper dive with our tips and tricks guide . If you want to see a full-size version that zooms into each part of the iPhone X, check out the link below.

The Time to Plan Next Year's Halloween Costume Is Now

Friday, November 3 2017

The Time to Plan Next Year's Halloween Costume Is Now

The Time to Plan Next Year's Halloween Costume Is Now Virginia K. Smith, 02.16 AM IST Facebook Twitter WhatsApp Google+ Linkedin Reddit GIF When we rounded up our staff's Weekly Upgrades last Friday, our editors were simplifying long-distance correspondence, exercising more, and tracking our habits and caloric intakes. This week, we're bringing plant life into our workspaces, kicking long-term habits, and strategizing on how we can kill it with our Halloween costumes next year. What upgrades did you make this week? Let us know in the comments. Be your own Halloween doppelganger I learned the trick to a last-minute Halloween costume: If you've ever thought, heard, or read an Instagram comment that points out some celebrity you look like, dress up as them. Especially if you noticed the resemblance thanks to a specific outfit. The night before Halloween, I was stuck without a costume. But in my summer hat, a jacket, a scarf, and a bandage on my ear, I became Van Gogh. Since I already have his beardy ginger face, it was easy for people to make the connection. nick douglas, staff writer Get a new, improved, and cheaper beauty routine I got a better brow product- it's just the Ulta brow tint. It's super pigmented, and only $10. I like it more than the Benefit stuff I was using. I also started using lip liner whenever I wear lipstick. It is a game changer. Can't believe it took me until 31 to realize how important lip liner is. claire lower, food & beverage editor Surround yourself with greenery I'm surrounded by more processors than plant life. I decided to rectify this with some low-maintenance plants. I purchased not one, but two succulents (one for home, one for work). Sure, they're not going to revitalize my environment or hook me up with tons of oxygen, but the addition of a little greenery does force me to acknowledge the presence of a world filled with trees, leaves, and actual nature, as opposed to the verdant, virtual grasslands found in my latest obsession, Breath of the Wild . patrick austin, staff writer Don't gotta have that java I am loathe to publicize this, but my upgrade this week is giving up coffee. I don't have a particularly out-of-hand caffeine addiction-I was drinking probably 2-3 cups per day, tops-but in my ongoing efforts to improve my acid reflux, I very reluctantly decided that it was time to take a break. For the last several days I've been drinking green tea (UGH) in the morning, and it does seem to help. I've been a regular coffee drinker since maybe seventh grade, so this is a pretty radical change for me. We'll see how things go. virginia k. smith, managing editor Separate your browsers to stay organized This one is just a little trick with Chrome tabs. I'm one of those 99-open-tabs kind of people, and I've always got Slack in a pinned tab on the left side. If I'm trying to work head-down on a writing project, it's usually in Google docs, so I can still see that Slack tab light up. Some people fullscreen their browser so they don't see the tabs, but I need them for research: maybe I have interview notes in one tab, reference materials in another, and I keep popping open new ones to google specific points. Here's the "duh" solution: control-click just the tabs you're working on, and you can drag to open them in a new window dedicated to that project. beth skwarecki, health editor Use your plane ride to catch up on your viewing I am perpetually behind on movies, but on a plane ride this week, I watched two that were really wonderful: The Big Sick and Lion . If you haven't seen them, The Big Sick is a quirky modern rom-com based on a real love story, and Lion is about a lost boy in India, also based on a true story. I highly recommend both films, and also plane rides for catching up on all the media you've missed. michelle woo, parenting editor

Hackers Exploit Weak Remote Desktop Protocol Credentials

Friday, November 3 2017

Hackers Exploit Weak Remote Desktop Protocol Credentials

Authentication , ID & Access Management , Ransomware Hackers Exploit Weak Remote Desktop Protocol Credentials Darknet Markets Sell Harvested RDP Credentials for as Little as $3 Mathew J. Schwartz ( euroinfosec ) • November 3, 2017 Credit Eligible Get Permission The UAS darknet market sells RDP credentials for accessing U.S.-based clients and servers located predominantly in four areas of the country. (Source: Flashpoint) Many enterprises use remote desktop protocol to remotely administer their PCs and mobile devices. But security experts warn that weak RDP credentials are in wide circulation on darknet marketplaces and increasingly used by ransomware attackers. Opportunistic attacks against RDP server and endpoint credentials "have been around for many, many years," Paul Pratley, head of investigations and incident response at MWR InfoSecurity in London, tells Information Security Media Group. Attackers now often use botnets to automatically search out internet-connected devices with exposed RDP ports and them hammer them with brute-force username and password guesses until their attack tools find a match, he says. Many RDP credential harvesters will then sell this access to others. Stolen RDP credentials "used to be used to distribute things like DDoS [distributed denial-of-service] malware and bitcoin mining malware" inside enterprises, Pratley says. Since late 2015, however, ransomware attackers have been increasingly using RDP, he points out. What is RDP? The enduring appeal of poorly secured RDP is easy to understand. The proprietary protocol developed by Microsoft provides graphical access to a client from a server via encrypted TCP traffic. Clients for RDP are available for most versions of Microsoft Windows, as well as Linux, Unix, macOS, iOS, Android and other operating systems. By default, an RDP server listens on TCP port 3389 and UDP port 3389. Poorly secured RDP gives hackers a potential entry point into enterprise networks. "Once a hacker secures login credentials for RDP access, he or she effectively owns the system where the RDP server is installed," Vitali Kremez , a cybercrime intelligence analyst for threat intelligence firm Flashpoint, says in a blog post. "In addition to being able to launch external attacks and move laterally within networks, attackers are then able to plant malicious software, exfiltrate data and/or manipulate network settings." Attackers have used RDP to spread numerous strains of crypto-locking ransomware, including Crysis and Bitpaymer (see Scottish Hospitals Hit by Bitpaymer Ransomware ). But such outbreaks may be the final stage of an intrusion that has already endured for weeks or months, says incident response expert David Stubley, CEO of cybersecurity consultancy 7 Elements in Edinburgh, Scotland. "We have seen cases where the RDP endpoint has been compromised by a different threat actor and access to the compromised site maintained for a period of weeks before being used for a ransomware attack," Stubley tells ISMG. "Presumably they sold access once finished with whatever they wanted from the compromised server or environment." To help prevent RDP servers and clients from being compromised, security experts recommend that organizations always secure RDP using strong and complex passwords to block brute-force attacks, monitor for any unusual network behavior and regularly audit ports to ensure that there are no open and unsecured RDP or SSH ports. For Sale: RDP Server Access Organizations that fail to follow this guidance may find their RDP server credentials for sale on darknet marketplaces - cybercrime e-commerce sites reachable only via the anonymizing Tor browser (see Police Seize World's Two Largest Darknet Marketplaces ). In June 2016, security firm Kaspersky Lab warned that 250,000 credentials for RDP servers around the world appeared to be for sale for as little as $6 each on the Russian language cybercrime and forum and marketplace called xDedic (see xDedic: What to Do If Your RDP Server Was Pwned ). After the report was released, xDedic appeared to close up shop before reopening as a Tor site . Flashpoint's Kremez analyzed a publicly exposed dataset from xDedic that contained RDP access information for 85,000 servers and found that the most compromised sectors were education, healthcare, legal and aviation. And the United States, Germany and Ukraine were the most targeted countries, based on the number of compromised RDP credentials contained in the data set. "The prolific threat actor 'thedarkoverlord,' notorious for targeting healthcare entities, is believed to have leveraged this data set for at least some of their breaches," Kremez says in his blog post (see Cyber Ransom Group Hits Soft Targets: US Schools ). While RDP access provides convenience for IT shops that want to remotely administer PCs, using it carries risks "given that remote attackers - including the prolific threat actor 'xDedic' - may be able to guess or brute force the login credentials," Kremez says. Ultimate Anonymity Services But xDedic isn't the only RDP shop in town. Another player called UAS - for "Ultimate Anonymity Services" - has been online since Feb. 16, 2016, offering more than 35,000 brute-forced RDP servers for sale as well as Socket Secure - SOCKS - proxies for client/server networks, according to Flashpoint. The site operates in both Russian and English. Pricing on UAS for compromised RDP client and server credentials. Note prices can increase to a maximum of $15 based on multiple factors, including if the server has port 25 open and if the RDP credential was harvested in the past five hours or less. (Source: Flashpoint) Flashpoint's Kremez and fellow cybercrime intelligence analyst Olivia Rowley say in a recent blog post that "in keeping with Eastern European cybercriminal norms, the shop does not offer RDPs from the Commonwealth of Independent States" - which includes Russia and was formed when the former Soviet Union dissolved in 1991. RDP Credentials for Sale Prevalence of RDP credentials for sale across 30 countries. (Source: Flashpoint) The researchers found the greatest number of individual RDP credentials for sale for the following countries: China: 7,216 RDPs

The Stranger Things 2 Soundtrack Is Good Work Music

Friday, November 3 2017

The Stranger Things 2 Soundtrack Is Good Work Music

The Stranger Things 2 Soundtrack Is Good Work Music Nick Douglas, Gawker Media Nov 3, 2017, 05.31 PM IST Facebook Twitter WhatsApp Google+ Linkedin Reddit Stranger Things For a horror soundtrack, Stranger Things 2 feels very... productive. The rhythmic synths don't evoke a Lovecraftian monster so much as a gently churning supercomputer. This makes for a great soundtrack to your work day. Cue it up on Spotify and get in the zone. The 71-minute album wavers between bouncy and meditative tracks, all synth-based and lyric-free. You might want to skip tracks 10, 15, and 23, which get too menacing-unless you want to scare yourself into hitting a deadline. Advertisement My other favorite soundtracks for the workday are Beasts of the Southern Wild , Philip Glass's Powaqqatsi , and Mark Mothersbaugh's work on any Wes Anderson film. What are yours?

Make Continuous Progress Toward Your Goals with

Friday, November 3 2017

Make Continuous Progress Toward Your Goals with "Non-Zero Days"

Make Continuous Progress Toward Your Goals with "Non-Zero Days" Heather Yamada Hosley, Gawker Media Nov 3, 2017, 06.36 PM IST Image from HELLOTAMARCUS at Nappy.co . Staying motivated enough to work toward our goals can be tough. The minutia of life can get in the way of our lofty dreams-which is where the non-zero method comes in. The idea is simple: do just one thing every day that help you move toward what you want to achieve. Even if that's just performing one sit up or drinking a glass of water, at least you'll have made some progress. Here are some low-effort ways you can have a non-zero day: Eating healthier : Choose one meal in your day to be primarily made up of vegetables. Working out : Do five push ups or crunches or jumping jacks or stretches. Mental health : Spend one minute practicing mindfulness meditation or breathing exercises. Relationships : Send one text, email, or make a quick phone call to someone you care about. This is similar to the "Don't break the chain" method. In addition to committing to do one thing a day towards your goals, the non-zero method also focuses on creating a positive relationship with yourself. The non-zero subreddit explains: Be Grateful To The Three "You"s Past Self: Thank your past self for the favors they did for you Present Self: Do your future self a favor-they deserve it! Future Self: Your absolute best friend, and a great person. This approach helps you forgive yourself if you slip up or make mistakes in the past so that you can focus on the present and future rather than waste time feeling guilty. Don't let past zero days get you down, in other words. Focus on making today a non-zero day.

iPhone X Tips and Tricks You Need to Know Right Now

Friday, November 3 2017

iPhone X Tips and Tricks You Need to Know Right Now

iPhone X Tips and Tricks You Need to Know Right Now Jacob Kleinman, Gawker Media Nov 3, 2017, 07.06 PM IST The iPhone X is a big departure from Apple 's usual smartphone design, swapping out the iconic home button for a full-screen display and a face-scanning front camera . As a result, Apple had to change a lot of the gestures used to control the device. Even if you've owned an iPhone since the original model launched back in 2007, you may have some trouble getting comfortable with the iPhone X. In the interest of easing the transition, we've got some tips and tricks that should have you navigating the new phone like a pro in no time. How to Take a Screenshot Taking a screenshot with your iPhone used to be so simple , but ditching the home button means finding a new way to snap a photo of whatever you're looking at onscreen. That said, the new screenshot mechanic is still pretty easy. Advertisement Just press the iPhone X's side button and volume up button at the same time to take a screenshot. Here's what that looks like: GIF Tech Insider How to Go Back to the Home Screen No more home button means you can't just press down with your thumb to jump back to the home screen on the iPhone X. Instead, Apple wants to to swipe up from the bottom of the display and quickly release. That will send you back to the home screen with a short animation. Here's what it looks like: GIF Apple How to Force an App to Close If you want to close a bunch of apps at once (or force a buggy one to close) on the iPhone X you'll need to learn another new gesture, one that's pretty similar to the new home screen motion. Swipe up from the bottom of the screen, but instead of releasing, hold your finger for an extra second until the app switcher launches. From there, you can swipe up on any app to quickly close it. Here's what that gesture looks like: GIF Apple How to Force Restart If the app you're using completely crashes and freezes your phone, you may not be able to close it with a quick swipe. In that case, you'll need to force the iPhone X to restart. Advertisement To reboot the new iPhone, quickly press and then release the volume up button. Then do the same thing for the volume down button. Finally, hold down the side button for roughly 10 seconds until the screen goes black, and keep holding it down until you see the Apple logo. Here's what that looks like on the iPhone 8, which uses the same mechanic for a forced restart: GIF iDeviceHelp How to Activate Siri You can always get Siri's attention by just saying "Hey Siri," but if you'd rather activate Apple's AI assistant without speaking you'll need to learn yet another new gesture, albeit one that's particularly easy to remember. Advertisement All you need to do is hold down the side button for a few seconds and Siri will switch on. If you do this by mistake, you can dismiss Siri by swiping up from the bottom of the display to return to the iPhone X home screen. Here's what that looks like: GIF Apple How to Open the Control Center and Notification Center By now, you've probably noticed that a big theme with the iPhone X is swiping up. On previous iPhones, that same gesture was used to access the Control Center. So how do you find it on Apple's new phone? Advertisement To launch the Control Center, just swipe down from the top right corner of the screen. Having the Control Center located at the top right also means that accessing the Notification Center is now limited to the top left corner of the screen. Helpfully, there's a big ugly notch in the middle to keep you from opening the wrong menu. Here's how those gestures work: GIF Tech Insider How to Quickly Disable Face ID Finally, here's how to switch off the iPhone X's controversial new facial recognition software. This should come in handy if someone is trying to take your smartphone and point it at your face to unlock it, whether that's a friend, a mugger or even the police. Advertisement To quickly disable Face ID, just press down all three physical buttons (the volume buttons and the side button) at the same time. We don't have a GIF of this one yet, but if you need a visual aid Gadget Hacks has a useful diagram.

#SeinfeldTaughtMe: What We Learned From the Show About Nothing

Friday, November 3 2017

#SeinfeldTaughtMe: What We Learned From the Show About Nothing

#SeinfeldTaughtMe: What We Learned From the Show About Nothing Nick Douglas, Gawker Media Nov 3, 2017, 08.31 PM IST F R I E N D S The hashtag #SeinfeldTaughtMe , trending right now on Twitter , shows that the seminal NBC sitcom Seinfeld is a surprisingly good source of life hacks, or at least life advice and stupid human tricks. Here are some of the most useful lessons. As a "show about nothing," Seinfeld was really about all the things that make up daily life. Its characters dared to violate the norms. They played out heightened versions of the little tricks we all try. These tricks were social, mental, and physical. Sometimes this aberrant behavior worked, but sometimes the cons outweighed the pros. In punishing characters for their wrongs, the world of Seinfeld was more just and fair than the real one. But sometimes bad things happened to good people. Really bad things. The show even commented on that difference between the usual glamorized world of fiction , vs. the mundanity of Seinfeld 's "reality." Sometimes the characters pulled insane gambits that no one would ever try in real life- no one except Seinfeld co-creator Larry David . Most importantly, Seinfeld reminded us that what makes us interesting isn't our strengths but our weaknesses. It even presented a model of friendship based on celebrating those weaknesses, counter to the aspirational "BFFs who would die for each other" relationships of other shows. I lied, the most important lesson is that anything can be a napkin if you don't give a fuck.

Restaurant Workers, What Do You Wish Patrons Knew About Your Job?

Friday, November 3 2017

Restaurant Workers, What Do You Wish Patrons Knew About Your Job?

Restaurant Workers, What Do You Wish Patrons Knew About Your Job? Patrick Allan, Gawker Media Nov 3, 2017, 09.06 PM IST I believe everyone should have to work in a restaurant at some point, just so they know what it's like, but that's never going to happen. So, let's explain the lesser known ins and outs of the food service industry. If you work in a restaurant, or have in the past, what are some things you wish patrons knew that would make your life a little easier? Being a former busboy, I can't stand it when I see people act rudely toward anyone in the food service industry. I know people don't intend to be rude most of the time, but it still makes me irrationally angry. I imagine if they had ever worked behind a counter, bused tables, or waited on jerks all day they would know better. So, let's inform the folks who have never worked in food service so they have a better idea of what the other side is like, and why things work the way that they do. For example, let's explain things like why customizing orders can be so complicated, why restaurants have sections and how they work (no, you can't sit there instead!), why servers ask if you've eaten with them before, why splitting checks can be difficult, why big parties have automatic gratuity, why there's a wait time to be seated even though there are open tables, etc. Advertisement So sound off in the comments below! OR send me an email at with the subject " RESTAURANT PATRONS ".